Privacy Policy

Last updated: 13/09/26

Ready For Work ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect when you visit readyforwork.co.uk (the "Site"), why we collect it, and what rights you have over it.

This policy is a starting draft based on how the Site currently works. It has not been reviewed by a solicitor — please have it checked before publishing, especially if anything about how the business collects or uses data changes.

Who we are

Ready For Work 22 Cornwall Dr, Ollerton, Newark NG22 9AJ Email: Ready-for-work@outlook.com Phone: 07842 657769

We are the "data controller" for the personal data described in this policy, meaning we decide how and why it's used.

What personal data we collect

We collect personal data in the following ways:

Contact and hire enquiry form — when you fill in the contact form on the Site, we collect your name, email address, phone number, and the message/enquiry details you provide.

Website usage data — we use Google Analytics to understand how visitors use the Site (pages viewed, time on site, general location, device/browser type). This data is collected automatically via cookies — see our [Cookie Policy] for details.

Embedded Google Maps — our Contact page includes an embedded Google Map showing our location. When this loads, Google may collect data about your visit under its own privacy policy — see the "Third-party services" section below.

We do not collect payment or financial information through the Site, and hire agreements/payments are handled separately, in person or by phone.

How we use your data

We use the information you submit through the contact form to:

• Respond to your equipment hire enquiry
• Arrange hire bookings, collection/delivery, and answer questions
• Keep a record of enquiries and hires for our own business administration

We do not use your contact details for marketing or newsletter emails, and we do not sell or rent your personal data to third parties.

We use Google Analytics data to understand how people use the Site so we can improve it. This data is aggregated and not used to identify you personally.

Legal basis for processing

Under UK GDPR, we rely on the following legal bases:

• Legitimate interests — responding to enquiries and improving the Site are necessary for running our business, and we consider this a reasonable use of your data that doesn't override your own rights.
• Consent — for non-essential cookies (such as Google Analytics), we ask for your consent via the cookie banner when you first visit the Site. You can withdraw this consent at any time.

Third-party services

We use the following third-party services, which may process your data under their own privacy policies:

• Google Analytics — website usage statistics. See Google's Privacy Policy.
• Google Maps — embedded map on our Contact page. See Google's Privacy Policy.

How long we keep your data

We keep contact form enquiries for as long as reasonably necessary to handle your enquiry and for our business records afterwards, typically no longer than [confirm retention period, e.g. 24 months], unless we're required to keep it longer for legal or accounting reasons.

Google Analytics data is retained according to Google's own retention settings, which we have configured to [confirm setting, e.g. 14 months].

Your rights

Under UK GDPR, you have the right to:

• Ask what personal data we hold about you, and get a copy of it
• Ask us to correct inaccurate data
• Ask us to delete your data ("right to be forgotten")
• Ask us to restrict or object to how we use your data
• Ask for your data to be transferred to another organisation
• Withdraw consent at any time (for anything based on consent, such as analytics cookies)

To exercise any of these rights, contact us at Ready-for-work@outlook.com or 07842 657769.

If you're unhappy with how we've handled your data, you also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

How we protect your data

We take reasonable technical and organisational steps to protect the personal data we hold, including secure website hosting and restricting access to enquiry data to those who need it to respond to you.

Children

The Site is not intended for children, and we don't knowingly collect personal data from anyone under 18.

Changes to this policy

We may update this policy from time to time, for example if we start using a new tool or service on the Site. The "Last updated" date at the top will reflect the most recent changes.

Contact us

If you have any questions about this policy or how we handle your data, get in touch:

Email: Ready-for-work@outlook.com Phone: 07842 657769 Address: 22 Cornwall Dr, Ollerton, Newark NG22 9AJ